Terms and conditions & Privacy Policy

Opening times may vary across the venues.

Cancellations made later than two days before your appointment will be charged at the booked rate.

 

Privacy Policy 

This privacy policy has been compiled to better serve those concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in UK privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

 

Please read our privacy policy carefully to get clear understanding of how we collect, use, protect or otherwise handle Personally Identifiable Information in accordance with our website. 

 

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number information or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information? 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

·         To administer a contest, promotion, survey or another site feature.

·         To quickly process your transactions.

·         To follow up with them after correspondence ( email or phone inquiries)

How do we protect visitor information?

Our data storage is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. No customer details are stored in the Cloud.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

·         Help remember and process the items in the shopping cart.

·         Understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won’t affect the user’s experience that make your site experience more efficient and some of our services will not function properly. However, you can still place orders.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as the parties agree to keep this information confidential. We may release information when such release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

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Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.  Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

 

Opt IN from 24th May 2018 

Change in Data Security Law (UK) require only an Opt In method for users.  We Implement it forthwith.

 

How does our site handle do not track signals?

We honour do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. It’s also important to note that we do not allow third-party behavioural tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the UK is working on an appropriate Act. (UK Council for Child Internet Safety (UKCCIS) say New technologies inspire children to be creative, communicate and learn. However, while the internet is a great resource, it is important that children and young people are protected from the risks they may encounter.) Note the UK Council for Child Internet Safety (UKCCIS) group has more than 200 organisations drawn from across government, industry, law, academia and charity sectors that work in partnership to help keep children safe online. At this time in awaiting a UK equivalent to the COPPA we adopt that procedure:

Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, their nation’s consumer protection agency, enforces COPPA Rule, which spells out what operators of websites and online services must do to protect all children’s privacy and safety online. We do NOT specifically market to children under 13.

We collect your email address in order to:

·         Send information; respond to inquiries, and/or other requests or questions.

·         Process orders and to send information and updates pertaining to orders.

·         We may also send you additional information related to your product and/or service.

·         Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

 

To be in accordance with CANSPAM we agree to the following:

·         NOT use false or misleading subjects or email addresses.

·         Identify the message as an advertisement in some reasonable way.

·         Include the physical address of our business or site headquarters.

·         Monitor third-party email marketing services for compliance, if one is used.

·         Honour opt-out/unsubscribe requests quickly.

·         Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us from the contact information shared below or…

·         Follow the instructions at the bottom of each email. and we will promptly remove you from ALL correspondence.

Last Edited on 24th May 2018